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Customer Service
We always aim to provide excellent customer service and will do our best to respond to your inquiries immediately. However, if we can’t reply immediately, please allow us a few hours, and we’ll get back to you as soon as possible.
Email
km@themadrassilks.com
crm@themadrassilsk.com
WhatsApp
Our operational hours are from Monday to Saturday, 10:00-18:00. We’re closed on Sundays. Before contacting us, please check our FAQ page, where you may find the information you want. This self-service option empowers and gives you control over finding your desired answers. You can also use the contact form below to resolve your queries.